Verify it has been installed, to make your mouse ready to use. Receiver: A USB mouse will require a small receiver that plugs into an available port on your laptop or desktop computer.Make sure that switch is set to ON, and if there is a power LED on the mouse, it should be illuminated. Power switch: Many mouse devices have a switch on the bottom, so that you can turn them off and save your battery when not in use.Fresh batteries are the cure for many wireless mouse problems. Check to be sure the batteries are inserted correctly, and that they’re not simply worn out. Battery : A wireless mouse requires batteries to power its communication with your computer, whether it’s using Bluetooth or USB connectivity.With a wireless mouse not working properly, or not at all, there are several trouble-shooting steps that may resolve your issues very quickly: So what do you do when your wireless mouse is not working, or the new mouse you purchased is not being recognized? It’s time to troubleshoot! A lot of users have wireless mice nowadays. In modern day, it’s nearly impossible to get around without a mouse. Troubleshooting a Wireless Mouse That’s Not Workingįor many computer users, your mouse is your most frequently-used connection to your system. Driver Support/ knowledgebase/ Troubleshooting a Wireless Mouse That’s Not Working.

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